Terms of Service and Store Policies

1. Introduction

Welcome to Theology Junky. These Terms of Service govern your access to and use of our website, products, and services.

Throughout these terms, “Theology Junky,” “we,” “us,” and “our” refer to our clothing brand. By accessing our website or purchasing our products, you agree to these terms and the policies outlined below.

Please read these terms carefully before placing an order. If you do not agree with these terms, please refrain from using our website or purchasing our products.

We reserve the right to update these terms when necessary. Any changes will be published on this page with an updated effective date.

2. Products and Product Descriptions

Theology Junky offers clothing and apparel designed for our customers. We make reasonable efforts to ensure that product descriptions, images, sizing information, colors, and prices are accurate.

However, colors and product appearance may vary depending on your device, screen settings, lighting, or normal manufacturing variations.

Customers are responsible for reviewing product descriptions, measurements, and sizing charts before placing an order.

We reserve the right to update product listings, modify offerings, or discontinue products at any time, subject to applicable law.

3. Pricing and Payments

All prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to change product prices and promotions without prior notice. Price changes will not affect completed purchases except where permitted or required by law.

Payments are processed through the payment methods available at checkout, including applicable Shopify-supported payment services.

By placing an order, you agree to provide accurate billing, shipping, and contact information and authorize the applicable payment provider to process your transaction.

We reserve the right to cancel or refuse orders affected by suspected fraud, material pricing errors, fulfillment issues, or other legitimate concerns, subject to applicable law. Any required refunds will be processed accordingly.

4. Dropshipping and Order Fulfillment

Theology Junky operates using a dropshipping fulfillment model. This means that products may be produced, prepared, packaged, or shipped directly to customers by third-party suppliers, manufacturers, or fulfillment partners.

We use this fulfillment model to manage inventory and deliver products to our customers without necessarily storing all merchandise at our business location.

As a result:

Products may ship directly from our fulfillment partners.
Orders may arrive in separate packages if products are fulfilled by different suppliers.
Packaging and shipping origins may vary.
Processing and delivery times may depend on supplier availability and carrier operations.

Although third parties assist with fulfillment, Theology Junky remains your point of contact for customer service, order concerns, and applicable remedies.

Our use of third-party fulfillment partners does not remove any obligations we have under applicable law.

5. Shipping Policy

Theology Junky currently ships to customers within the United States only.

Shipping and delivery timeframe

Our estimated shipping and delivery window is 10–20 days. Actual delivery times may vary depending on order processing, supplier fulfillment, carrier operations, weather, and other circumstances.

The estimated timeframe is not a guaranteed delivery date unless expressly stated otherwise or required by law.

Customers will receive tracking information when available.

Shipping delays

Delays may occur due to circumstances beyond our reasonable control, including carrier disruptions, weather conditions, supplier delays, or other logistical issues.

If your order experiences a significant delay, please contact us at [Insert Your Contact Email] so we can assist you.

Incorrect shipping information

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error, contact us as soon as possible. We cannot guarantee that address changes or cancellations will be possible after an order has entered fulfillment.

Lost or missing packages

If your tracking information indicates that a package has been delivered but you have not received it, please contact us so we can help investigate.

We will review reported delivery issues and work with our fulfillment partners or shipping carriers where appropriate. Any applicable remedies will be handled in accordance with the law.

6. Return, Refund, and Exchange Policy

All sales at Theology Junky are final. Because our products are fulfilled through a dropshipping model, we do not accept returns or exchanges for reasons such as incorrect sizing, change of mind, personal preference, or ordering the wrong item by mistake.

Please review all product descriptions, sizing charts, and order details carefully before completing your purchase.

Exceptions for defective or incorrect orders

We understand that fulfillment issues can occur. If your order arrives defective, damaged, or incorrect, please contact us within 7 days of delivery at [Insert Your Contact Email].

Please include:

Your order number.
A description of the issue.
Clear photographs of the defective, damaged, or incorrect item, where applicable.

We will review your claim and determine an appropriate resolution. Depending on the circumstances, this may include a replacement, refund, or another remedy.

Please contact us before sending any merchandise back. If a return is authorized, we will provide instructions for the next steps.

Theology Junky reserves the right to review claims and request reasonable supporting information. However, this policy does not eliminate any rights or remedies customers are entitled to under applicable law.

Refund processing

Approved refunds will generally be issued to the original payment method unless otherwise agreed or required by law.

Processing times may vary depending on your bank, payment provider, or financial institution.

Nothing in this policy limits mandatory consumer rights or remedies that apply to your purchase.

7. Order Cancellations and Changes

If you need to cancel an order or correct your shipping information, contact us immediately at [Insert Your Contact Email].

Because orders may be transferred to fulfillment partners shortly after purchase, we cannot guarantee that a cancellation or modification will be possible once processing has begun.

If an order cannot be canceled, our standard return and refund policy applies, subject to applicable law.

8. Privacy Policy

Theology Junky respects your privacy and is committed to handling personal information responsibly.

This section explains what information we may collect, how we use it, and the circumstances in which it may be shared.

Information we collect

When you visit our website, make a purchase, contact customer support, or subscribe to marketing communications, we may collect:

Name and contact information.
Billing and shipping addresses.
Email address and telephone number.
Order history and purchase details.
Payment transaction information processed through our payment providers.
Device, browser, IP address, and website usage information.
Information you voluntarily provide when contacting us.

How we use your information

We may use your information to:

Process payments and fulfill orders.
Coordinate shipping and delivery with our fulfillment partners.
Provide order confirmations, tracking updates, and customer support.
Respond to questions, complaints, and refund or defect claims.
Prevent fraud and protect our business.
Improve our website, products, and customer experience.
Send promotional communications where permitted by law.
Maintain business records and comply with legal obligations.

Sharing information with third parties

Because Theology Junky uses Shopify and third-party dropshipping fulfillment, certain personal information may be shared with service providers as necessary to operate our store.

These providers may include:

Shopify and related e-commerce services.
Payment processors.
Dropshipping suppliers and fulfillment partners.
Shipping carriers and delivery services.
Website applications, analytics providers, and customer support tools.
Marketing and advertising providers, where enabled.

We share only the information reasonably necessary for the relevant purpose, subject to applicable law and our service arrangements.

We do not sell personal information in exchange for money. If any of our activities qualify as a sale or sharing of personal information under applicable privacy laws, we will provide required disclosures and honor applicable consumer rights and opt-out requests.

Information may also be disclosed when required by law or when reasonably necessary to protect our rights, customers, or business.

Payment information

Payments are processed through the payment providers available at checkout.

We do not intentionally store full payment card details in ordinary store records when payment processing is handled by our payment providers. Payment information is subject to the applicable provider's privacy and security practices.

Cookies and tracking technologies

Our website and third-party service providers may use cookies, pixels, and similar technologies to maintain website functionality, remember preferences, analyze traffic, and support advertising where enabled and legally permitted.

You may be able to manage certain tracking technologies through your browser settings, available cookie controls, or privacy settings.

Disabling certain cookies may affect some website features.

Email marketing

If you subscribe to promotional emails, we may use your email address to share product updates, announcements, offers, and other marketing communications where permitted by law.

You can unsubscribe at any time using the unsubscribe link included in our promotional emails.

Unsubscribing from marketing messages will not prevent us from sending necessary transactional communications, such as order confirmations and shipping updates.

Data security and retention

We take reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for order fulfillment, customer support, accounting, fraud prevention, dispute resolution, and legal compliance.

Your privacy rights

Depending on applicable law and your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, as well as opt out of certain targeted advertising, data sharing, or other processing activities.

To submit a privacy request, contact us at [Insert Your Privacy Contact Email].

We may need to verify your identity before processing certain requests. We will respond in accordance with applicable law.

Children's privacy

Our website is not intended for children who are not legally permitted to make purchases or use our services.

We do not knowingly collect children's personal information in violation of applicable law. If you believe a child has improperly provided us with personal information, please contact us.

Changes to our privacy policy

We may update this Privacy Policy as our business, technology, service providers, or legal obligations change.

Any revisions will be published on this page with an updated effective date.

9. Intellectual Property

Theology Junky's brand name, original designs, logos, graphics, written content, and other original brand materials are owned by or licensed to Theology Junky, unless otherwise stated.

These materials may not be copied, reproduced, distributed, modified, or used commercially without prior written permission, except as permitted by law.

Third-party product images, supplier materials, and trademarks remain subject to their respective owners' rights.

10. Website Disclaimer

We strive to provide a reliable and accurate shopping experience. However, we do not guarantee that our website will always be available, uninterrupted, or free of technical errors.

Website content and product information are provided subject to applicable law.

Nothing in these terms excludes or limits any warranty, liability, or consumer right that cannot legally be excluded or limited.

11. Limitation of Liability

To the extent permitted by applicable law, Theology Junky will not be liable for indirect or consequential losses arising from the use of our website or circumstances beyond our reasonable control.

This limitation does not exclude liability for matters that cannot legally be excluded or limited, including applicable consumer protections and our obligations regarding products sold through our store.

12. Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

These services may operate under their own terms, conditions, and privacy policies. We encourage customers to review those policies when using third-party services.

Nothing in this section removes responsibilities that applicable law places on Theology Junky.

13. Governing Law

These terms are generally governed by the laws of the Commonwealth of Virginia and applicable laws of the United States, without overriding mandatory consumer protections that may apply.

If a dispute arises, we encourage customers to contact us first so that we can attempt to resolve the matter informally.

Nothing in this section prevents customers from exercising any legal rights available to them.

14. Changes to These Terms

Theology Junky reserves the right to update these terms and policies as necessary.

The current version will be published on our website with its effective date. Where required by law, we will provide additional notice or obtain consent for material changes.

15. Contact Information

For questions about these terms, shipping, orders, returns, refunds, or privacy, please contact us.

Business Name: Theology Junky
Business Location: Lynchburg, Virginia, USA
Website: www.theologyjunky.com
Customer Service Email: customerservice@theologyjunky.com